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Bayer Animal Health Working with EPA to Stop Distribution and Sales of
Counterfeit Advantage®
Bayer Animal Health Continues the Fight to Stop Unauthorized Sale of
Advantage®
SHAWNEE, Kan. (March 5, 2004) – Bayer HealthCare LLC’s Animal Health
Division welcomes and applauds the Environmental Protection Agency’s (EPA)
efforts to stop the distribution and sales of counterfeit Advantage®, a
leading flea control product for dogs and cats. Yesterday’s announcement
is the result of a lengthy investigation conducted in collaboration with
Bayer that was initiated by Bayer in a meeting with EPA more than 20
months ago.
EPA has ordered retailers and distributors in a number of states to stop
selling counterfeit Advantage products which falsely contain EPA
registration numbers and labeling for Advantage. The counterfeit Advantage
products are packaged in retail cartons designed to look similar to
legitimate products registered with EPA. In some cases, the product may
not have the proper packaging or instructional leaflet to ensure proper
usage. In addition, the consumer cannot be assured that the dosage is
correct for the animal pictured on the retail carton.
“Protecting the well-being of animals is Bayer Animal Health’s first
priority, and we have been working diligently with EPA and the veterinary
profession and its leadership to stop counterfeiters,” said John B. Payne,
President and General Manager, North America, Bayer HealthCare LLC, Animal
Health Division. “EPA’s actions are another important step in keeping
America’s pets safe,” he added.
Stopping Unauthorized Sales of Advantage
Bayer has taken aggressive actions to stop unauthorized sales of Advantage
and against companies that violate its sales policy, which specifies
Advantage products are sold only through licensed, practicing
veterinarians with a doctor-client-patient relationship.
“Our sales policy protects consumers and their pets from counterfeit
products and we will aggressively enforce our policy and take legal action
wherever appropriate,” said Payne. “Our policy is based on the belief that
veterinarians possess the most in-depth knowledge about their clients’
pets and can offer them personalized information about the application and
proper use of Advantage products.”
The company has issued warnings to non-veterinary retail outlets selling
counterfeit Advantage products, resulting in the removal of these products
from stores’ shelves.
Consumers who have purchased Advantage from a source other than a
licensed, practicing veterinarian and who may have concerns regarding the
products authenticity can go to
www.epa.gov/pesticides/factsheets/petproduct.htm to review
information that will show how to identify legitimate products.
Bayer has taken additional steps to ensure pet owners are getting their
Advantage products from the best source, their veterinarian. Bayer’s
Partnering with the Profession program helps ensure products are sold
by veterinarians and not by third parties through the program’s inventory
management, tracking and distribution capabilities. Also, in the past,
Bayer has partnered with the
American Veterinary
Medical Association to educate veterinarians and consumers
nationwide regarding Bayer’s policy to sell its products only through
licensed, practicing veterinarians.
EPA is advising consumers who have purchased counterfeit Advantage
products not to use them and instead dispose of them in accordance with
any local disposal guidelines. EPA’s website (www.epa.gov/pesticides/factsheets/petproduct.htm)
has more information regarding the actions they are taking in identifying
counterfeit products.
Bayer Animal Health advises consumers of the following risks associated
with purchasing Advantage products from unauthorized vendors:
· Only
authorized veterinarians have the accurate information and latest training
on the appropriate use of Advantage products.
·
Counterfeit Advantage products are not subject to quality control
standards for labeling, shipment and storage.
· Any time a product is not
purchased from a licensed veterinarian with a doctor-client-patient
relationship there is a risk that the product is counterfeit, and may not
be effective.
For more information visit
www.nofleas.com or call the
Bayer Animal Health customer care center at 1-866-459-3771 from 8 a.m. to
5 p.m. CST, Monday through Friday.
About Bayer
Best known for its flagship product, Bayer Aspirin, Bayer
HealthCare is a subgroup of Bayer AG with annual sales amounting to some
10 billion Euro. It is one of the world’s leading, innovative companies in
the health care and medical products industry. Bayer HealthCare combines
the global activities of the Animal Health, Biological Products, Consumer
Care, Diagnostics and Pharmaceutical divisions. More than 34,000 employees
work for Bayer HealthCare worldwide.
Our work at Bayer HealthCare is to discover and manufacture innovative
products for the purpose of improving human and animal health worldwide.
Our products enhance the well-being and quality of life by diagnosing,
preventing and treating disease.
Bayer HealthCare’s Animal Health Division, the maker of Advantage® Topical
Solution and K9 Advantix®, is a worldwide leader in parasite control and
prescription pharmaceuticals for dogs, cats, horses, cattle and poultry.
U.S. operations for the Animal Health Division are headquartered in
Shawnee, Kan.
Questions and Answers Regarding EPA’s Actions to Stop Counterfeit
Advantage®
What action has EPA announced?
EPA, in cooperation with its state and regional regulatory partners, and
with the full support of Bayer Animal Health has ordered retailers and
distributors in a number of states to stop selling counterfeit Advantage
flea control products, which falsely contain EPA registration numbers and
labeling for Advantage.
The counterfeit Advantage products were unlawfully imported and packaged
in retail cartons designed to look similar to legitimately registered
products. In some cases, the product applicators may not have the proper
child-resistant packaging or instructional leaflet to ensure proper usage.
In addition, the consumer cannot be assured that the product dosage is
correct for the animal pictured on the retail carton.
Why is EPA taking this action?
EPA, which regulates all such products sold in the United States, took
this action to protect consumers and to ensure the products they purchase
will meet U.S. product guidelines. Without having the proper registration
neither EPA nor consumers can be assured of what is being sold and
purchased. So, the use of counterfeit products may put the treated pet at
risk.
Bayer Animal Health and the EPA are advising consumer who have purchased
counterfeit Advantage products not to use them and dispose of them in
accordance with any local disposal guidelines.
What is Bayer Animal Health doing to Stop Sales of Counterfeit
Advantage?
Protecting the health and well-being of animals and their owners is Bayer
Animal Health’s first priority and that is why we have collaborated with
EPA on this lengthy investigation that started more than 20 months ago.
In addition to supporting EPA’s actions, Bayer has taken an aggressive
action to stop unauthorized sales of Advantage including issuing warnings
to non-veterinary retail outlets selling counterfeit Advantage products,
resulting in the removal of these products from the stores’ shelves.
Bayer has developed an innovative program for the industry to ensure pet
owners are getting Advantage from the best source, their veterinarian.
Bayer introduced Partnering with the Profession to help ensure Advantage
products are sold by veterinarians and not by third parties, through the
program’s inventory management, tracking and distribution capabilities.
Bayer also is working with the American Veterinary Medical Association (AVMA)
to educate veterinarians nationwide regarding the sale of illegal
Advantage products.
How will I know if this affects me?
Bayer Animal Health exclusively sells Advantage flea control products
through a licensed, practicing veterinarian with doctor-client
relationship. Consumers who purchased their Advantage from such
veterinarians should not be concerned about the authenticity of the
product.
Our policy of selling Advantage only through a licensed, practicing
veterinarian with a doctor-client relationship protects consumers and
their pets from counterfeit products. This policy ensures the Advantage
products they purchase from their veterinarians are legitimate and contain
the necessary packaging and information for their proper usage.
Consumers who have purchased Advantage from a source other than a
veterinarian and who may have concerns regarding the products authenticity
can go to EPA’s Web site at
www.epa.gov/pesticides/factsheets/petproduct.htm to review
information EPA has provided to identify legitimate products and they can
call Bayer's Customer Care Center at 1-866-459-3771 from 8 a.m. to 5 p.m.
Central Standard Time, Monday through Friday.
What Advantage products are potentially affected by this action?
According to EPA, the counterfeiters may have used some Advantage brand
names and legitimate EPA registration numbers on their counterfeit
products to deceive consumers and they are listed below.
· Advantage
10 for Dogs (EPA Reg. No. 11556-117)
· Advantage
20 for Dogs (EPA Reg. No. 11556-119)
· Advantage
55 for Dogs (EPA Reg. No. 11556-120)
· Advantage
100 for Dogs (EPA Reg. No. 11556-122)
· Advantage
9 for Cats (EPA Reg. No. 11556-116)
· Advantage
18 for Cats (EPA Reg. No. 11556-118)
How can I determine my Advantage is authentic?
Consumers who purchased their Advantage from veterinarians should not be
concerned about the authenticity of the product.
According to EPA, the counterfeit packaging can be difficult to
distinguish from legitimate products. To determine if the product you have
purchased is legitimate, check to see if it meets the following criteria.
If the product fails any one of these criteria, it most likely is an
illegitimate product and should be disposed of properly.
1.
The only way to determine a legitimate Advantage product from a
counterfeit product is by examining the actual applicator tubes that are
inside the carton. Since the directions for use on the retail carton
(outer box) and instruction leaflet of the legitimate product and the
counterfeit product are identical, check the language that is printed on
the applicator tubes. The legitimate Advantage products all contain
applicator tubes that are printed in English. The most obvious sign of a
counterfeit product is that the applicator tubes are printed in a foreign
language (most likely French or German).
2.
The legitimate applicator tubes include EPA Registration Number,
the signal word WARNING, and the child hazard warning (Keep Out of Reach
of Children). Counterfeit applicator tubes may lack this information.
3.
Legitimate applicator tubes will also include a reference statement
that refers users to the main labeling for directions for use and will
include the manufacturing company’s name (Bayer). Counterfeit applicator
tubes may lack this information.
4.
Legitimate applicator tubes will contain an active ingredient
statement that agrees with the active ingredient statement on the retail
carton (9.1% imidacloprid). A counterfeit product may have an active
ingredient statement that differs (such as 10%).
What should I do if I have counterfeit Advantage?
First, do not use the product. Second, contact the place of purchase for a
refund. Third, dispose of the product in accordance with any local
disposal guidelines.
For further information or to report counterfeit products, consumers can
go to EPA’s Web site at
www.epa.gov/pesticides/factsheets/petproduct.htm. Consumers
can also call Bayer’s Customer Care Center at 1-866-459-3771 from 8 a.m.
to 5 p.m. Central Standard Time, Monday through Friday.
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